Effective Date: June 19, 2026
Crisceli Acosta Realty (“we,” “us,” or “our”), operated by Crisceli Acosta in affiliation with Florida Realty of Miami, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit crisceliacostarealty.com, submit a form, contact us, or opt in to receive text messages from us.
1. Information We Collect
We may collect personal information you provide directly to us, including your name, email address, mobile phone number, and any details you submit through our contact forms, property inquiries, or service requests. We may also collect basic technical information such as IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide real estate services, share property information and listings you request, send updates and follow-ups, support customer care, improve our website and services, maintain security, and comply with our legal obligations.
3. SMS / Text Messaging & A2P 10DLC Disclosure
If you provide your mobile phone number and give consent through our website forms or by replying to an SMS keyword, you agree to receive text messages from Crisceli Acosta Realty. These may include conversational messages, appointment and showing reminders, property updates, follow-ups regarding your inquiry, and account-related notifications.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at crisceli@crisceliacostarealty.com or (305) 970-0071.
- Carriers are not liable for delayed or undelivered messages.
4. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platform providers, or subcontractors that help us deliver text messages or operate our business services (for example, our messaging platform), and only as necessary to perform those services on our behalf.
5. How We Share Other Information
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who help us operate our website, communications, scheduling, analytics, hosting, or customer support, but only as needed to provide our services and subject to appropriate confidentiality and security measures. We may also disclose information when required by law or to protect our legal rights. As a licensed real estate professional, certain information may also be shared with our brokerage, Florida Realty of Miami, and with parties necessary to complete a transaction you have requested.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure.
7. Data Retention
We retain your information while you remain a client or subscriber and as required to fulfill the purposes described in this policy or to comply with legal obligations. You may request deletion of your information at any time by contacting us.
8. Age Requirement
You must be at least 18 years old to use our services and to participate in our SMS messaging program. By opting in, you confirm that you are at least 18 years of age.
9. Your Choices
You may opt out of marketing emails using the unsubscribe link, opt out of SMS by replying STOP, and request access to or deletion of your personal information by contacting us.
10. Contact Us
Crisceli Acosta Realty
Email: crisceli@crisceliacostarealty.com
Phone: (305) 970-0071
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend review by a qualified attorney for your specific circumstances.